The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 27, 2023

Filed:

Nov. 08, 2021
Applicant:

Target Brands, Inc., Minneapolis, MN (US);

Inventors:

Prakash Mall, Karnataka, IN;

Rajat Garg, Karnataka, IN;

Natarajan Ramamurthy, Karnataka, IN;

Assignee:

Target Brands, Inc., Minneapolis, MN (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06F 40/20 (2020.01); G06Q 30/0601 (2023.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 40/20 (2020.01); G06Q 30/0603 (2013.01);
Abstract

An automated chat conversation platform and method of operation are described. The automated chat conversation platform includes extensible chat interfaces useable for chat session communication with a plurality of third party communication tools, and is designed to be automatically scalable according to a number of chat sessions in existence concurrently. The automated chat conversation platform identifies chat sessions in which user intervention may be important, and allows for selective intervention by user agents.


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Quick Actions:

Mall, Prakash. (2023). Automated, extensible natural-language conversational system (U.S. Patent No. 11689481). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11689481

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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