The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 27, 2023
Filed:
Oct. 26, 2020
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
Timothy Kramme, Parker, TX (US);
Elizabeth A. Flowers, Bloomington, IL (US);
Reena Batra, Alpharetta, GA (US);
Miriam Valero, Bloomington, IL (US);
Puneit Dua, Bloomington, IL (US);
Shanna L. Phillips, Bloomington, IL (US);
Russell Ruestman, Minonk, IL (US);
Bradley A. Craig, Normal, IL (US);
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
Abstract
A method of reducing a future amount of electronic fraud alerts includes receiving data detailing a financial transaction, inputting the data into a rules-based engine that generates an electronic fraud alert, transmitting the alert to a mobile device of a customer, and receiving from the mobile device customer feedback indicating that the alert was a false positive or otherwise erroneous. The method also includes inputting the data detailing the financial transaction into a machine learning program trained to (i) determine a reason why the false positive was generated, and (ii) then modify the rules-based engine to account for the reason why the false positive was generated, and to no longer generate electronic fraud alerts based upon (a) fact patterns similar to fact patterns of the financial transaction, or (b) data similar to the data detailing the financial transaction, to facilitate reducing an amount of future false positive fraud alerts.