The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 27, 2023
Filed:
Sep. 18, 2017
Johnson Controls Tyco Ip Holdings Llp, Milwaukee, WI (US);
Alexandra K. Norton, Duxbury, MA (US);
Tyler H. Brown, New Haven, CT (US);
Miguel Galvez, Plaistow, NH (US);
JOHNSON CONTROLS TYCO IP HOLDINGS LLP, Milwaukee, WI (US);
Abstract
A service management system facilitates service on building management systems. A connected services system of a connected services system stores temperature information from temperature detectors of building management systems (including heat detectors of fire alarm systems and thermostats of building automation systems), which send sensor values to control panels, which, in turn, send the temperature information to the connected services system. A temperature detector evaluation module of the connected services system retrieves the temperature information from the connected services database, generates aggregate temperature information based on the temperature information and then determines which of the temperature detectors require service based on the aggregate temperature information, for example, by detecting outlier temperature information. Scheduled service tasks for the temperature detectors requiring service are then pushed to a service workflow module, which sends the scheduled service tasks to a mobile computing device operated by a technician performing the service.