The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 20, 2023

Filed:

Sep. 13, 2021
Applicant:

Guavus, Inc., San Jose, CA (US);

Inventors:

Douglas Alan Junkins, Seattle, WA (US);

Chris Stuart Neisinger, Danville, CA (US);

Andrew Howard Colby, Boyds, MD (US);

Assignee:

GUAVUS, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 15/00 (2006.01); H04W 24/10 (2009.01); H04W 4/24 (2018.01);
U.S. Cl.
CPC ...
H04M 15/66 (2013.01); H04M 15/8016 (2013.01); H04W 4/24 (2013.01); H04W 24/10 (2013.01);
Abstract

A system and method for resolving an unsatisfactory quality of experience (QoE) for an application executed on a wireless device that accesses a CSP network is described. A QoE network appliance generates an integrated event stream that includes a RAN data set, a CN data set, a NWDAF data set, a QoE latency measurement, a QoE bandwidth measurement, and a QoE packet loss rate measurement. A measured QoE score is generated with the RAN data set, the CN data set, and the NWDAF data set. The measured QoE score is associated with a QoE latency measurement, a QoE bandwidth measurement, and a QoE packet loss rate measurement. A robotics process automation (RPA) module receives the integrated event stream when the measured QoE score fails to satisfy the QoE requirement. The RPA module performs one or more automated actions to improve the measured QoE based on information from the integrated event stream.


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