The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 20, 2023

Filed:

Feb. 02, 2021
Applicant:

Noble Systems Corporation, Atlanta, GA (US);

Inventor:

Karl H. Koster, Sandy Springs, GA (US);

Assignee:

Noble Systems Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 (2006.01); H04M 5/00 (2006.01); H04L 12/66 (2006.01); H04M 3/42 (2006.01); H04M 3/51 (2006.01); H04L 65/1104 (2022.01);
U.S. Cl.
CPC ...
H04M 3/42034 (2013.01); H04L 65/1104 (2022.05); H04M 3/5158 (2013.01); H04M 2201/40 (2013.01); H04M 2203/558 (2013.01);
Abstract

A call handler is configured to originate calls using records stored in a contact list by using various campaign call data comprising a set of calling party numbers or 'ANIs' that are to be used when originating calls. Each ANI is associated with a status, which reflects whether a terminating voice service provider has blocked a prior call using that ANI. The call handler is configured to recognize when a call is blocked by examining SIP protocol-based error codes and/or intercept announcements provided by the carrier when the call is blocked. Upon detecting the call is blocked, the call handler will update the status of that ANI and select another ANI value from the campaign call data to use for subsequent call originations of that campaign. A set of ANIs that a carrier has blocked may be stored to facilitate subsequent redress with that carrier.


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