Scoring sentiment in documents using machine learning and fuzzy matching

Abstract

Computer-implemented systems and methods, trained through machine learning, score a sentiment expressed in a document. Individual sentences are scored and then overall document sentiment score is computed based on scores of individual sentences. Sentence scores can be computed with machine learning models. Digital matrix generator can generate N×M matrix for each sentence, where the matrix comprises vectors of word embeddings for the individual words of the sentence. A classifier computes a sentence sentiment score for each sentence based on the digital matrix for the sentence. Sentence sentiment scores computed by classifier can be adjusted based on a fuzzy matching of a phrase(s) in the sentence to key phrases in a lexicon that are labeled with a sentiment relevant to the context.