The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 20, 2023

Filed:

Apr. 24, 2020
Applicants:

Nicole Blohm, Mount Pleasant, SC (US);

Stephen Cousins, Nashville, TN (US);

Inventors:

Nicole Blohm, Mount Pleasant, SC (US);

Stephen Cousins, Nashville, TN (US);

Assignee:

RICOH COMPANY, LTD., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0836 (2023.01); G06Q 50/32 (2012.01); G06T 19/00 (2011.01); G06V 20/20 (2022.01); G06T 11/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0836 (2013.01); G06Q 50/32 (2013.01); G06T 11/00 (2013.01); G06T 19/006 (2013.01); G06V 20/20 (2022.01);
Abstract

An approach is provided for retrieving physical mail items using Augmented Reality (A/R) technology. According to the approach, mail items are stored in a designated area of a mail item facility and users are notified that the mail items are available for pickup. The users are guided to the locations of their respective mail items in the mail item facility via A/R technology. This includes superimposing visual cues on a live image displayed on a mobile computing device to direct the users to locations of their mail items. Embodiments include dynamically updating the visual cues based upon the location and orientation of the mobile computing device, providing 'out of view' assistance, and displaying information about mail items.


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