The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 20, 2023
Filed:
Jan. 30, 2020
Salesforce.com, Inc., San Francisco, CA (US);
Narek Asadorian, San Francisco, CA (US);
Bradford Powley, Palo Alto, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
The system described herein may utilize a data stream connection to detect that a new message is transmitted between users. The system may perform various pre-processing techniques on the new message to identify that the new message is an objection message candidate. The system may retrieve one or parent messages of the new message. The new message and the parent messages may be input into a model trained to classify objection messages. The model may identify that the new message is classified as an objection message based at least in part on processing the new message and the parent messages. An objection classification identifier may be stored in association with the new message based at least in part on the result of the processing by the model.