The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 20, 2023

Filed:

Jul. 24, 2020
Applicant:

Accenture Global Solutions Limited, Dublin, IE;

Inventors:

Michael Thomas Giba, San Francisco, CA (US);

Teresa Sheausan Tung, Tustin, CA (US);

Colin Anil Puri, Walnut Creek, CA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 3/08 (2023.01); G06N 3/04 (2023.01);
U.S. Cl.
CPC ...
G06N 3/08 (2013.01); G06N 3/04 (2013.01);
Abstract

A system maintains a knowledge layout to support the building of event and analytics models in parity. The system uses the event models to provide a snapshot of the relevant conditions present when a challenge event occurs. The system uses the analytics models to select one or more actions (which may include robotic tasks) to respond to the challenge condition. In some cases, the system may render continued response compulsory until a successful response to the challenge event is achieved.


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