The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 13, 2023
Filed:
Sep. 08, 2021
Arris Enterprises Llc, Suwanee, GA (US);
Sunil Kumar Puttaswamy Gowda, Karnataka, IN;
Muhammed Mufeed Konaje, Kerala, IN;
ARRIS Enterprises LLC, Suwanee, GA (US);
Abstract
A method, a set-top box, and a non-transitory computer readable medium for log based issue prediction. The method includes receiving, on a processing server, system log files from a customer-premises equipment, the system log files containing events that are logged by an operating system of the customer-premises equipment; parsing, by the processing server, the events of the system log files to processes and mapping the processes to one or more components of the customer-premises equipment; extracting, by the processing server, features from the mapped processes of the one or more components of the customer-premises equipment; classifying, by the processing server, the extracted features with a first machine learning algorithm; and predicting, by the processing server, anomalies in one or more components of the customer-premises equipment with a second machine learning algorithm using the classified features from the first machine learning algorithm.