The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 13, 2023

Filed:

Sep. 15, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Paulo Rodrigo Cavalin, Rio de Janeiro, BR;

Ana Paula Appel, Sao Paulo, BR;

Renato Luiz de Freitas Cunha, Sao Paulo, BR;

Bruno Silva, Sao Paulo, BR;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 51/02 (2022.01); G06F 11/34 (2006.01); G06F 40/35 (2020.01); G06F 18/214 (2023.01); G06F 18/23213 (2023.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 11/3476 (2013.01); G06F 18/214 (2023.01); G06F 18/23213 (2023.01); G06F 40/35 (2020.01);
Abstract

Chatbot logs can be received. The chatbot logs can be clustered or classified into clusters of potential intents. Trending topics can be detected by analyzing at least social media content. Semantic similarities between the potential intents and the trending topics can be computed. Based on the computed semantic similarities, at least one of the potential intents to at least one of the trending topics can be correlated. Training of the chatbot using the chatbot logs associated with the correlated potential intent can be triggered.


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