The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 13, 2023

Filed:

Dec. 01, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Shikhar Kwatra, San Jose, CA (US);

Paul N. Krystek, Highland, NY (US);

Sushain Pandit, Austin, TX (US);

Sarbajit K. Rakshit, Kolkata, IN;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/16 (2006.01); G10L 15/06 (2013.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G10L 15/063 (2013.01); G10L 15/16 (2013.01); G10L 2015/0638 (2013.01); G10L 2015/227 (2013.01);
Abstract

Methods, systems, and computer program products for training an artificial intelligence (AI) of a voice response system. Aspects include receiving, by the voice response system from a user, a voice command to perform a requested action and interpreting, by an AI model, the voice command. Aspects also include performing an action based on the interpretation of the voice command and receiving non-verbal feedback from the user. Aspects further include updating the AI model based on a determination that the non-verbal feedback indicates that the user is not satisfied with the action performed.


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Quick Actions:

Kwatra, Shikhar. (2023). Training an artificial intelligence of a voice response system based on non_verbal feedback (U.S. Patent No. 11676593). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11676593

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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