The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11676080 B1

Date of Patent:

Jun. 13, 2023

Filed:

Nov. 11, 2020

Systems and methods for digital check in at a store location

Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Pamela Murphy, Walnut Creek, CA (US);

Therese Rainsbarger, San Francisco, CA (US);

Louann Millar, San Francisco, CA (US);

Jonathan Hartsell, Mooresville, NC (US);

Pankaj Parekh, San Francisco, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:

Foley & Lardner LLP

Primary Examiner:

Alexandru Cirnu

Int. Cl.

CPC ...

G06Q 10/02 (2012.01); G06Q 30/02 (2023.01); H04W 4/021 (2018.01);

U.S. Cl.

CPC ...

G06Q 10/02 (2013.01); G06Q 30/0281 (2013.01); H04W 4/021 (2013.01);

Abstract

A method, apparatus, and system of managing digital queues for multiple store locations are disclosed. A method includes receiving, by an enterprise computing system associated with the branch location, a request from a mobile device based on the mobile device navigating to a uniform resource locator (URL) from scanning a code associated with the branch location, in response to the request, causing a graphical user interface (GUI) to display on the mobile device that prompts a user for additional information regarding the request, receiving, from the mobile device via the GUI, the additional information including identity information regarding the user and a reason for the request, identifying a queue specific to the branch location based on the request and additional information, adding the user to the queue, and providing, by the enterprise computing system, a confirmation notification to the user indicating that the user has been added to the queue.

Find Patent Forward Citations

Murphy, Pamela. (2023). Systems and methods for digital check in at a store location (U.S. Patent No. 11676080). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11676080

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile