The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 06, 2023

Filed:

Jul. 14, 2021
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Mehdi Malboubi, San Ramon, CA (US);

Baofeng Jiang, Pleasanton, CA (US);

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04W 24/10 (2009.01); H04L 43/50 (2022.01); H04W 24/08 (2009.01); H04W 36/30 (2009.01); H04L 43/00 (2022.01);
U.S. Cl.
CPC ...
H04W 24/10 (2013.01); H04L 43/14 (2013.01); H04L 43/50 (2013.01); H04W 24/08 (2013.01); H04W 36/30 (2013.01);
Abstract

Aspects of the subject disclosure may include, for example, a method in which a processing system identifies a set of target users of user equipment communication devices (UEs), based on reports from the UEs regarding a quality of service (QoS) experienced by the respective UEs; obtaining from internal sources a set of key performance indicators (KPIs) for the communication network; correlating information received from external sources with the data obtained from the internal sources to validate the reports from the UEs; and recommending, in accordance with data records generated by the correlating, an action to improve the QoS for a UE of the set of UEs, where the action includes a modification of the UE and/or a reconfiguration of the network. Other embodiments are disclosed.


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