The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 06, 2023

Filed:

Jun. 27, 2019
Applicant:

State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);

Inventors:

Mercy Behrens, Bloomington, IL (US);

Donald Joseph Yuhas, Bloomington, IL (US);

Jason Beckman, Bloomington, IL (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/08 (2012.01); G06N 20/00 (2019.01); H04L 67/10 (2022.01); G06F 40/205 (2020.01);
U.S. Cl.
CPC ...
G06Q 40/08 (2013.01); G06F 40/205 (2020.01); G06N 20/00 (2019.01); H04L 67/10 (2013.01);
Abstract

Example methods, apparatus and articles of manufacture to process insurance claims using cloud computing are disclosed herein. An example system to process an insurance claim using cloud computing includes an assistance resource of a cloud computing platform configured to interact electronically with at least one of an insured person, a representative of the insured person, or a representative of an insured entity to obtain information related to an insurance claim, an artificial intelligence resource of the cloud computing platform configured to process the information to identify an action to be taken for the insurance claim, and a backend system configured to perform the action, the backend processing module also useable by a person to manually process the insurance claim.


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