The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 23, 2023
Filed:
Sep. 01, 2021
Theatro Labs, Inc., Richardson, TX (US);
Guy R. VanBuskirk, Grapevine, TX (US);
Steven Paul Russell, Menlo Park, CA (US);
Theatro Labs, Inc., Richardson, TX (US);
Abstract
An observation platform comprises a computer system associated with an organization, a first communication device associated with a first user, a second communication device communicatively coupled with the computer system, and a plurality of additional communication devices associated with different users of a plurality of additional users. The computer system communicates with the first and additional communication devices via the second communication device. The computer system receives, via the second communication device, a signal from the first communication device. A characteristic of the signal corresponds to audible source which is a voice of the first user. The computer system derives context information from a speech to text analysis of the characteristic. The context information comprises a query about the organization. The computer system compiles a response to the query and responds based on the compiled response, via the second communication device, to the first communication device about the query.