The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 23, 2023

Filed:

May. 27, 2020
Applicant:

Johnson Controls Tyco Ip Holdings Llp, Milwaukee, WI (US);

Inventors:

Ravi Ranjan, Pune, IN;

Vikas Sharma, New Delhi, IN;

Srijata Sarkar, Pune, IN;

Sagar Ganesh Lohiya, Pune, IN;

Sannidhya Roy, Kolkata, IN;

Abhishek Jain, Mumbai, IN;

Sachin Yashwant Pate, Mumbai, IN;

Debashree Paul, Mumbai, IN;

Saunak Ganguly, Mumbai, IN;

Vijay Sopanrao Patil, Mumbai, IN;

Saurabh Gunvantrao Raut, Lohegaon, IN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/16 (2012.01); G05B 15/02 (2006.01);
U.S. Cl.
CPC ...
G06Q 50/163 (2013.01); G05B 15/02 (2013.01);
Abstract

A method for identifying and managing incidents in a building management system (BMS) of a building. The method includes identifying at least one or more entities, one or more intents, or one or more keywords from a text segment; extracting one or more parameters from at least one of the identified one or more entities, the identified one or more intents, or the identified one or more keywords, the one or more parameters comprising a piece of building equipment of the building and a characteristic of the piece of building equipment; determining a satisfied incident of a plurality of incidents based on the extracted one or more parameters, the satisfied incident identifying an issue with the piece of building equipment and associated with a second entity; and transmitting an indication of the satisfied incident to a computing device of the second entity.


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