The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 23, 2023
Filed:
Mar. 31, 2020
Bank of America Corporation, Charlotte, NC (US);
William August Stahlhut, The Colony, TX (US);
Jesse S. Newsom, III, Charlotte, NC (US);
Elena Kvochko, New York, NY (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Systems for using cognitive automation techniques to detect unauthorized events are provided. In some examples, a request for a product or service (e.g., event processing) may be received. The request may be received electronically, via a telephone communication, in person, or the like. The request may be analyzed (e.g., using a cognitive automation model) to determine whether it is potentially unauthorized. If so, one or more requests for additional information may be generated or identified. For instance, requests for authentication information, responses to questions or a series of questions, or the like, may be generated. In some examples, the additional information requested may be identified using the cognitive automation model. Responses to the request for additional information may be analyzed (e.g., using the cognitive automation model) to determine whether the request for the product or service is unauthorized. If so, processing the request may be prevented.