The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 16, 2023
Filed:
Jul. 02, 2021
Surescripts, Llc, Arlington, VA (US);
Thomas K. Skelton, Rockwood, PA (US);
Jeffrey B. Sponaugle, Hillsboro, OR (US);
Andrew Mellin, St Paul, MN (US);
Keith Willard, St Paul, MN (US);
Surescripts, LLC, Arlington, VA (US);
Abstract
Methods for dynamic routing of queued network-based communications using real-time information and machine learning are performed by systems and devices. Requests associated with fulfillments are received over a network from requestor systems, and the requests are queued in a data structure of a queue. Information that includes geolocation information from a user device of a user that is associated with the fulfillment, temporal information from the user device, or related request information associated with another request is then received over the network, and a fulfiller and a fulfillment time for the fulfillment are determined from the information. The request is provided from the queue to the fulfiller at the fulfillment time over the network.