The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 16, 2023
Filed:
Nov. 17, 2021
Rakuten Mobile, Inc., Tokyo, JP;
Moataz Rady, Tokyo, JP;
Ahmed Abdelaziz, Tokyo, JP;
Mohammed Kamel, Tokyo, JP;
Ziya Akhundov, Tokyo, JP;
Trevor Wieland, Tokyo, JP;
Rakuten Mobile, Inc., Tokyo, JP;
Abstract
A method of automatic troubleshooting, includes determining that a first parameter was degraded; identifying at least one first process corresponding to the first parameter; determining whether the at least one first process was operating while the first parameter was degraded; based on determining that the at least one first process was operating while the first parameter was degraded, identifying a problem scenario corresponding to the first parameter and the at least one first process; identifying a plurality of second parameters associated with the problem scenario; determining whether the plurality of second parameters were degraded; based on determining that the plurality of second parameters were degraded, determining that the problem scenario occurred; and based on determining that the problem scenario occurred, displaying information indicating the problem scenario.