The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 16, 2023
Filed:
Jun. 18, 2020
Fidelity Information Services, Llc, Jacksonville, FL (US);
Jeffrey Paul Kubler, Birmingham, AL (US);
Shane Saunders, Milwaukee, WI (US);
Joseph Fredric Sutthoff, Matthews, NC (US);
Joe Leung, Sacramento, CA (US);
Lauren Morrison, Jacksonville, FL (US);
Matthew Petersen, Apex, NC (US);
David Raynault, Winter Springs, FL (US);
Philip J. Ponsaran, Fremont, CA (US);
Fidelity Information Services, LLC, Jacksonville, FL (US);
Abstract
Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.