The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 16, 2023

Filed:

Jan. 30, 2020
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Rakesh Ganapathi Karanth, San Mateo, CA (US);

Arun Kumar Jagota, Sunnyvale, CA (US);

Kaushal Bansal, Pleasanton, CA (US);

Amrita Dasgupta, San Francisco, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 20/20 (2019.01); G06N 7/00 (2023.01);
U.S. Cl.
CPC ...
G06N 20/20 (2019.01); G06N 7/005 (2013.01);
Abstract

An online system performs predictions for real-time tasks and near real-time tasks that need to be performed by a deadline. A client device receives a real-time machine learning based model associated with a measure of accuracy. If the client device determines that a task can be performed using predictions having less than the specified measure of accuracy, the client device uses the real-time machine learning based model. If the client device determines that a higher level of accuracy of results is required, the client device sends a request to an online system. The online system provides a prediction along with a string representing a rationale for the prediction.


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