The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 09, 2023

Filed:

May. 06, 2022
Applicant:

Securelogix Corporation, San Antonio, TX (US);

Inventors:

Golam Babil Sarwar, Blacktown, AU;

Mark Collier, Austin, TX (US);

Assignee:

SecureLogix Corporation, San Antonio, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/436 (2006.01); G06F 21/32 (2013.01); G06F 21/44 (2013.01); H04L 9/40 (2022.01); H04W 12/06 (2021.01);
U.S. Cl.
CPC ...
H04M 3/436 (2013.01); G06F 21/32 (2013.01); G06F 21/44 (2013.01); H04L 63/205 (2013.01); H04M 2203/6027 (2013.01); H04M 2203/6054 (2013.01); H04W 12/06 (2013.01);
Abstract

A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.


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