The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 11, 2023
Filed:
Feb. 25, 2020
Applicant:
Amazon Technologies, Inc., Seattle, WA (US);
Inventors:
Qing Ping, Santa Clara, CA (US);
Govindarajan Sundaram Thattai, Fremont, CA (US);
Joel Joseph Chengottusseriyil, San Jose, CA (US);
Feiyang Niu, Hayward, CA (US);
Assignee:
Amazon Technologies, Inc., Seattle, WA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G10L 15/18 (2013.01); G10L 15/02 (2006.01); G10L 15/22 (2006.01); G10L 15/30 (2013.01); G10L 15/197 (2013.01); G10L 13/00 (2006.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/1815 (2013.01); G10L 13/00 (2013.01); G10L 15/02 (2013.01); G10L 15/197 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); G10L 2015/088 (2013.01);
Abstract
A system is provided for determining which component of a speech processing system is the cause of an undesired response to a user input. The system processes ASR data and NLU data to determine the component likely to cause the undesired response. Based on which component is the cause of the undesired response, the system performs an appropriate conversation recovery technique to confirm the speech processing results with the user.