The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 04, 2023

Filed:

Apr. 27, 2020
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Zachary A. Silverstein, Jacksonville, FL (US);

Trudy L. Hewitt, Cary, NC (US);

Jonathan D. Dunne, Dungarvan, IE;

Liam S. Harpur, Dublin, IE;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/00 (2020.01); G06F 40/35 (2020.01); H04L 51/02 (2022.01); G06F 16/9032 (2019.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 16/90332 (2019.01); H04L 51/02 (2013.01);
Abstract

Systems and methods of the invention determine evasiveness of postings and manage chat sessions accordingly. In embodiments, a method includes accessing a real-time text-based discourse session comprised of multiple text-based posts published by participants, the posts including a question from an author and responses from at least one respondent; determining relationships between words in the text-based discourse session utilizing corpus linguistics analysis; determining a frequency of the responses of the at least one respondent over time; determining an evasiveness score for each of the responses based on natural language processing of the responses, wherein each of the evasiveness scores indicate a level of relevance of a response with respect to the question; determining rankings for each of the responses based on the determined relationships of words, the frequency of the responses, and the evasiveness scores; and determining a display order for the responses based on the rankings of the responses.


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