The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 28, 2023
Filed:
May. 13, 2021
D8ai Inc., Taipei, TW;
Yin-Hsuan Wei, Taipei, TW;
Angela Chen, New Taipei, TW;
Yuh-Bin Tsai, Taichung, TW;
Fu-Chieh Chang, Taipei, TW;
You-Zheng Yin, Taipei, TW;
Zai-Ching Wen, New Taipei, TW;
Pei-Hua Chen, Taipei, TW;
Hsiang-Pin Lee, Taipei, TW;
Richard Li-Cheng Sheng, Davis, CA (US);
Hui Hsiung, Pasadena, CA (US);
D8AI Inc., Taipei, TW;
Abstract
A dispatcher virtual assistant (DVA) that can augment the capability of emergency dispatchers while reducing human errors. Major functions of the DVA include updating an emergency incident's status in real time, recommending or reminding the dispatcher to take proper actions at the right timing, answering the dispatcher's inquiries for task-related information, and fulfilling the dispatcher's request for an incident report. The DVA system includes a dispatcher language model based on machine-learning and deep-learning algorithms, for extracting the status of a live incident from incoming incident logs, and for processing and answering inquiries or requests from the dispatcher. It is customizable for different types of emergencies and for different local communities. The DVA can be used in tandem with an existing CAD system.