The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 28, 2023
Filed:
Mar. 31, 2020
Adobe Inc., San Jose, CA (US);
Oliver Brdiczka, San Jose, CA (US);
Ajinkya Kale, San Jose, CA (US);
Piyush Chandra, Belmont, CA (US);
Tracy King, Mountain View, CA (US);
Abhishek Gupta, Uttar Pradesh, IN;
Sourabh Goel, Uttar Pradesh, IN;
Nitin Garg, Faridabad, IN;
Deepika Naryani, Delhi, IN;
Feroz Ahmad, New Delhi, IN;
Vikas Sagar, San Jose, CA (US);
Adobe Inc., San Jose, CA (US);
Abstract
The present disclosure relates to systems for identifying instances of natural language input, determining intent classifications associated with instances of natural language input, and generating responses based on the determined intent classifications. In particular, the disclosed systems intelligently identify and group instances of natural language input based on characteristics of the user input. Additionally, the disclosed systems determine intent classifications for the instances of natural language input based message queuing in order to delay responses to the user input in ways that increase accuracy of the responses, while retaining a conversational aspect of the ongoing chat. Moreover, in one or more embodiments, the disclosed systems generate responses utilizing natural language.