The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 21, 2023

Filed:

Sep. 02, 2020
Applicant:

Massachusetts Mutual Life Insurance Company, Springfield, MA (US);

Inventors:

Sarah Porter, Springfield, MA (US);

Zizhen Wu, Springfield, MA (US);

Marcy Daniels, Springfield, MA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); G06F 9/54 (2006.01); G06N 7/00 (2023.01); G06N 3/08 (2023.01);
U.S. Cl.
CPC ...
H04M 3/42161 (2013.01); G06F 9/542 (2013.01); G06N 3/08 (2013.01); G06N 7/005 (2013.01); H04M 3/42127 (2013.01);
Abstract

An artificial intelligence (AI) model, using logistic regression and gradient boosting tree, may determine a priority score for a user. The priority score may be associated with a likelihood of redemption of investment funds of the user by the user. Based on the priority score for the user, a server may prioritize transmission of a communication message to the user via one of a plurality of communication channels. The communication message may describe why the user should continue with their investment funds without redemption.


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