The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 21, 2023
Filed:
Sep. 25, 2019
Asapp, Inc., New York, NY (US);
Lili Yu, New York, NY (US);
Tao Lei, Jersey City, NJ (US);
Howard Chen, Jersey City, NJ (US);
Sida Wang, Princeton, NJ (US);
ASAPP, INC., New York, NY (US);
Abstract
A user of an automated natural language system may submit an ambiguous or incomplete request, and interactive techniques may be used to obtain clarification information from the user and then determine a response for presentation to the user. A user's initial request may be processed to compute a category score for each possible category of request. The category scores may be processed to determine if clarification of the request is needed. Where clarification is needed, one or more tags may be selected to determine a clarification question to be presented to the user. For example, a tag clarification score may be computed for each tag that indicates a value of the tag in clarifying the request. After receiving the clarification information from the user, one or more categories may be selected or, where needed, additional clarification information may be obtained.