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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11605048 B1

PDFFull Text
Date of Patent:
Mar. 14, 2023

Filed:

Dec. 08, 2017

Systems and methods for predictive in-transit shipment delivery exception notification and automated resolution

Applicant:

Convey, Llc, Austin, TX (US);

Inventors:

Olivier Jean Marie Modica, Austin, TX (US);

Jennifer Lynn Bebout, Austin, TX (US);

Assignee:

CONVEY, LLC, Austin, TX (US);

Attorney:

Marshall, Gerstein & Borun LLP

Primary Examiner:

Jeff Zimmerman

Assistant Examiner:

Mark C Clare

Int. Cl.
CPC ...
G06Q 10/08 (2012.01); H04L 67/025 (2022.01); G06F 16/95 (2019.01); H04L 67/06 (2022.01); G06Q 30/02 (2012.01); H04L 65/40 (2022.01); G06Q 10/0833 (2023.01); G06Q 30/0207 (2023.01); G06Q 10/0835 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0833 (2013.01); G06F 16/95 (2019.01); G06Q 10/08 (2013.01); G06Q 10/08355 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0207 (2013.01); H04L 65/40 (2013.01); H04L 67/025 (2013.01); H04L 67/06 (2013.01);
Abstract

A shipping management system includes one or more computer systems coupled to a network and a data storage device. The shipping management system uses one or more ingest modules to collect shipping information from the computer systems of multiple carriers. The shipping management system uses one or more normalization modules to normalize carrier specific data. The shipping management system uses one or more prediction modules to analyze the normalized shipping information using a set of prediction rules. The shipping management system identifies carrier exceptions and generates predicted exceptions based on the normalized shipping information. The shipping management system can selectively generate notifications, take actions, and/or resolve identified and generated exceptions.

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