The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 07, 2023
Filed:
Oct. 19, 2020
System, method, apparatus, and computer program product for providing mobile device support services
Applicant:
Assurant, Inc., New York, NY (US);
Inventors:
Cameron E. Hurst, Asheville, NC (US);
Cassandra G. Conrad, Naples, FL (US);
Assignee:
Assurant, Inc., New York, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04W 8/24 (2009.01); G06F 11/07 (2006.01); G06Q 10/20 (2023.01); G06Q 30/016 (2023.01); H04L 41/5061 (2022.01); H04M 3/523 (2006.01); H04W 4/60 (2018.01); H04W 24/04 (2009.01); H04L 67/50 (2022.01); G06Q 40/08 (2012.01); H04L 41/0253 (2022.01); H04L 41/069 (2022.01); H04L 41/08 (2022.01); H04L 41/18 (2022.01); H04L 41/22 (2022.01); H04L 41/5074 (2022.01); H04L 67/54 (2022.01);
U.S. Cl.
CPC ...
H04W 8/24 (2013.01); G06F 11/0742 (2013.01); G06F 11/0748 (2013.01); G06F 11/0793 (2013.01); G06Q 10/20 (2013.01); G06Q 30/016 (2013.01); H04L 41/5064 (2013.01); H04M 3/5232 (2013.01); G06Q 40/08 (2013.01); H04L 41/0253 (2013.01); H04L 41/069 (2013.01); H04L 41/0883 (2013.01); H04L 41/18 (2013.01); H04L 41/22 (2013.01); H04L 41/5074 (2013.01); H04L 67/535 (2022.05); H04L 67/54 (2022.05); H04M 2250/56 (2013.01); H04W 4/60 (2018.02); H04W 24/04 (2013.01);
Abstract
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.