The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 07, 2023

Filed:

Mar. 17, 2020
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Vasudha Venkataraman, Sunnyvale, CA (US);

Joshua David Suhr, Lenexa, KS (US);

Jonathan Sturgis Leary, Brookline, MA (US);

Ramit Kanda, Danville, CA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06Q 30/016 (2023.01); G06F 9/451 (2018.01); H04L 67/306 (2022.01); G06F 11/34 (2006.01); G09B 19/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/016 (2013.01); G06F 9/453 (2018.02); G06F 11/3438 (2013.01); G09B 19/0053 (2013.01); H04L 67/306 (2013.01);
Abstract

Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.


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