The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 07, 2023
Filed:
Oct. 16, 2020
Applicant:
Saama Technologies Inc., Campbell, CA (US);
Inventors:
Vidya Sagar Anisingaraju, San Jose, CA (US);
Haranath Gnana, San Ramon, CA (US);
Ghananeel Gondhali, Fremont, CA (US);
Assignee:
SAAMA TECHNOLOGIES INC., Campbell, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 16/33 (2019.01); G06F 16/35 (2019.01); G06Q 10/06 (2012.01); G06F 16/36 (2019.01); G06Q 10/0637 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0637 (2013.01); G06F 16/3344 (2019.01); G06F 16/355 (2019.01); G06F 16/367 (2019.01);
Abstract
Methods and apparatuses for generating insights for improving an organization from unstructured and structured data. Natural language processing is employed to process the aggregated data from various data sources to create topics and the features that impact the topics. These topics are then used to generate recommendations to improve customer satisfaction with the organization.
Anisingaraju, Vidya. (2023). Data analysis using natural language processing to obtain insights relevant to an organization (U.S. Patent No. 11599841). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11599841
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile