The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 07, 2023
Filed:
Oct. 21, 2019
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Foyzul Hassan, San Antonio, TX (US);
Chetan Bansal, Seattle, WA (US);
Thomas Michael Josef Zimmermann, Bellevue, WA (US);
Nachiappan Nagappan, Bellevue, WA (US);
Ahmed Awadallah, Redmond, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A computer implemented method includes receiving an exception generated based on programming code, generating exception features from the received exception, the generated exception features being generated based on a set exception features derived from search logs, and executing a machine learning model on the received exception and generated exception features to provide information from the search logs identified as most helpful to resolve the received exception, wherein the machine learning model was trained on training data comprising extracted exceptions and the set of exception features derived from the search logs.