The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 21, 2023

Filed:

Nov. 19, 2021
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Robert B. Pace, Jr., San Antonio, TX (US);

Jerome J. Gainer, Jr., Helotes, TX (US);

Bipin Chadha, Phoenix, AZ (US);

Samuel E. Tumlinson, San Antonio, TX (US);

Jose Esteban Deleon, III, Jourdanton, TX (US);

Brett Andrew Walker, Irving, TX (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); H04L 51/04 (2022.01); G06Q 40/02 (2012.01); H04W 4/14 (2009.01); G06F 40/40 (2020.01); G06F 16/332 (2019.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/3329 (2019.01); G06F 40/40 (2020.01); G06Q 40/02 (2013.01); H04L 51/04 (2013.01); H04W 4/14 (2013.01);
Abstract

Various embodiments of the present disclosure relate generally to providing virtual assistants. More specifically, various embodiments of the present disclosure relate to methods and systems for providing a simulation-based virtual advisor. In some embodiments, the systems and methods combine and/or integrate the functionality of a conversational virtual agent (e.g., a virtual assistant) with the functionality of a simulation virtual agent, to provide users, customers, or members with targeted, user-specific information in response to questions or other intentions posed by the users via messages exchanged between the users and the agents.


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