The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 14, 2023

Filed:

Sep. 08, 2020
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Weishi Wang, Singapore, SG;

Shafiq Rayhan Joty, Singapore, SG;

Chu Hong Hoi, Singapore, SG;

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/16 (2006.01); G10L 15/18 (2013.01); G10L 15/06 (2013.01); G10L 15/02 (2006.01); G06K 9/62 (2022.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06K 9/6264 (2013.01); G10L 15/02 (2013.01); G10L 15/063 (2013.01); G10L 15/16 (2013.01); G10L 15/1822 (2013.01); G10L 2015/221 (2013.01);
Abstract

Embodiments described herein provide a dynamic topic tracking mechanism that tracks how the conversation topics change from one utterance to another and use the tracking information to rank candidate responses. A pre-trained language model may be used for response selection in the multi-party conversations, which consists of two steps: (1) a topic-based pre-training to embed topic information into the language model with self-supervised learning, and (2) a multi-task learning on the pretrained model by jointly training response selection and dynamic topic prediction and disentanglement tasks.


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