The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 14, 2023
Filed:
Apr. 20, 2020
Optum, Inc., Minnetonka, MN (US);
Charles P. Schaller, Minnetonka, MN (US);
Mark Gregory Megerian, Rochester, MN (US);
Gregory J. Boss, Saginaw, MI (US);
Rick A. Hamilton, Charlottesville, VA (US);
Optum, Inc., Minnetonka, MN (US);
Abstract
Methods and systems for presenting a proactive audiovisual query using a virtual assistant software application. The methods correspond to retrieving user experience data associated with a user profile for the virtual assistant software application, wherein the user experience data define one or more user experience events for the user profile. The methods further include retrieving subject matter domain data associated with the one or more user experience events, wherein the subject matter domain data define one or more probabilistic event effects for the one or more user experience events and determining, based on the user experience data and the subject matter domain data, one or more optimal query items, wherein the one or more optimal query items are associated with at least one of the one or more probabilistic event effects. The methods further include generating the proactive audiovisual query in accordance with the one or more optimal query items.