The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 07, 2023
Filed:
Jun. 07, 2019
Applicant:
Mitel Networks Corporation, Ottawa, CA;
Inventor:
Michael Montcalm, Ottawa, CA;
Assignee:
Mitel Networks Corporation, Ottawa, CA;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/04 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/04 (2013.01);
Abstract
Systems and methods for the generation of job-specific contact centers are disclosed. The system may enable customers to generate a contact center during a job bidding phase and/or during pendency of the job. The contact center may enable communications between the customer and one or more contractors. The generated contact center may be both customer specific and job specific. The contact center may include any suitable communication technology, including an interactive voice response (IVR) system.