The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 07, 2023
Filed:
Dec. 21, 2020
Sling Tv L.l.c., Englewood, CO (US);
Vikal Kumar Jain, Foster City, CA (US);
SLING TV L.L.C., Englewood, CO (US);
Abstract
A digital service evaluation system evaluates services and user sessions provided by a service, to provide an overall score of the service. The digital service evaluation system detects client sessions associated with one or more devices. The digital service evaluation system obtains a first plurality of scores associated with performance metrics of the client session, and calculates an overall score for the client session. The digital service evaluation system obtains a second plurality of scores and calculates a second overall score. The digital service evaluation system determines a weight for each performance metric based on the first and second plurality of scores and the overall scores. The digital service evaluation system uses the weights to determine which performance metric caused a change in the overall scores. The digital service evaluation system takes an action based on the determination that a performance metric caused a change in the overall scores.