The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 07, 2023

Filed:

Feb. 26, 2019
Applicant:

Hewlett-packard Development Company, L.p., Spring, TX (US);

Inventors:

Gaurav Roy, Spring, TX (US);

Prateek Tiwari, Pune, IN;

Adnan Mirza, Spring, TX (US);

Francisco Beschoren da Costa, Spring, TX (US);

Binh T. Truong, Spring, TX (US);

Shiva Bansal, Pune, IN;

Sanket Anavkar, Fort Collins, CO (US);

Martin Schwarz, Boise, ID (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 11/34 (2006.01); G06Q 20/20 (2012.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 11/3423 (2013.01); G06Q 20/204 (2013.01);
Abstract

In some examples, a system receives data from peripheral devices connected to respective point-of-sale (POS) base terminals, the data captured using agents executing in the POS base terminals during periods of reduced activity of the POS base terminals. Based on processing the received data, the system determines linkage of peripheral devices to the POS base terminals, and determines, for a first POS base terminal, swapping of a first peripheral device with a second peripheral device. The system generates an output indicating that the first peripheral device has been swapped with the second peripheral device, and identifies an issue associated with a POS base terminal or a peripheral device, and trigger a remediation action to address the issue.


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