The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 07, 2023
Filed:
Jan. 13, 2020
Oracle International Corporation, Redwood Shores, CA (US);
Abhishek Verma, Foster City, CA (US);
Michael Richard Palmeter, San Francisco, CA (US);
Simon Chow, San Francisco, CA (US);
Satheesh Kumar Reddy Challaveera, Hyderabad, IN;
Trevor Mathers, Redwood Shores, CA (US);
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
Techniques for determining a Next Best Action (NBA) are disclosed, with the determination being based on a position within an application, past actions by a user when experiencing a similar application context, and/or tasks in queue for the user to execute from current state of the application. Techniques are also disclosed for displaying an interface that includes the NBA in conjunction with a specific rationale for presenting the NBA, such as recommendations by a trusted person, based on the user's and/or other users' past behavior, and descriptions developed based on the specific NBA. Also, methods for determining a best NBA are disclosed, with the NBA being selected by applying static rules to a data set, heuristically analyzing the data set, and/or applying a machine learning model to the data set.