The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2023
Filed:
Oct. 21, 2020
International Business Machines Corporation, Armonk, NY (US);
Tin Kam Ho, Milburn, NJ (US);
Robert L. Yates, Arlington, MA (US);
Blake McGregor, Foster City, CA (US);
Rajendra G. Ugrani, Union City, NJ (US);
Neil R. Mallinar, Long Island City, NY (US);
Abhishek Shah, Jersey City, NJ (US);
Ayush Gupta, Morrisville, NC (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A combination of propagation operations and learning algorithms is applied, using a selected set of labeled conversational logs retrieved from a subset of a plurality of conversational logs, to a remaining corpus of the plurality of conversational logs to train an automated response system according to an intent associated with each of the conversational logs. The combination of propagation operations and learning algorithms may include defining the labels by a user for the selected set of the subset of the plurality of conversational logs; training a probabilistic classifier using the defined labels of features of the selected set, wherein the probabilistic classifier produces labeling decisions for the subset of conversational logs; weighting the features of the selected set in a model optimization process; and/or training an additional classifier using the weighted features of the selected set and applying the additional classifier to the remaining corpus.