The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2023
Filed:
Mar. 03, 2020
Open Text Corporation, Waterloo, CA;
Dmitry Volchegursky, Livermore, CA (US);
Aviv Rosenfeld, Tel-Aviv, IL;
Nathaniel Davidson, Raanana, IL;
OPEN TEXT CORPORATION, Waterloo, CA;
Abstract
A method for providing automated predictive analysis for a case management system is disclosed and includes providing, by a server, a case management system comprising configuration information defining a plurality of case attributes and performance criteria comprising at least one performance criterion, and comprising case management data associated with the plurality of case attributes and a plurality of cases, and automatically determining a projected outcome associated with a performance criterion included in the configuration information. The method also includes identifying a correlation between a case attribute and the projected outcome based on case management data associated with the case attribute and/or case management data associated with the performance criterion, generating a prediction model based on the correlation and providing a prediction relating to the projected outcome based on the correlation.