The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 24, 2023

Filed:

Jan. 20, 2022
Applicant:

Google Llc, Mountain View, CA (US);

Inventors:

Yuval Baror, Mountain View, CA (US);

Michael Andrew Goodman, Oakland, CA (US);

Praveen Krishnakumar, Zurich, CH;

Assignee:

GOOGLE LLC, Mountain View, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/436 (2006.01); H04M 3/42 (2006.01); G10L 15/22 (2006.01); H04M 3/51 (2006.01); H04M 3/428 (2006.01); H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
H04M 3/436 (2013.01); G10L 15/22 (2013.01); H04M 3/42042 (2013.01); H04M 3/42059 (2013.01); H04M 3/4283 (2013.01); H04M 3/4936 (2013.01); H04M 3/5158 (2013.01); H04M 3/5166 (2013.01); H04M 3/5183 (2013.01); H04M 2201/39 (2013.01);
Abstract

Implementations are directed to using an assistant to initiate automated telephone calls with entities. Some implementations identify an item of interest, identify a group of entities associated with the item, and initiate the calls with the entities. During a given call with a given entity, the assistant can request a status update regarding the item, and determine a temporal delay before initiating another call with the given entity to request a further status update regarding the item based on information received responsive to the request. Other implementations receive a request to perform an action on behalf of a user, identify a group of entities that can perform the action, and initiate a given call with a given entity. During the given call, the assistant can initiate an additional call with an additional entity, and generate notification(s), for the user, based on result(s) of the given call and/or the additional call.


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