The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 24, 2023
Filed:
Dec. 17, 2020
Kyndryl, Inc., New York, NY (US);
James David Cleaver, Grose Wold, AU;
Michael James McGuire, Sydney, AU;
Seema Nagar, Bangalore, IN;
Pramod Vadayadiyil Raveendran, Bengaluru, IN;
Thuy Luong, Kellyville, AU;
Kuntal Dey, Rampurhat, IN;
Kyndryl, Inc., New York, NY (US);
Abstract
Methods, systems, and computer program products for pre-packaging and pre-configuring software products using chatbot message exchanges with users are described. Embodiments may include receiving a user inquiry, initiating a first chat session comprising a primary chatbot within a user interface, receiving user request data corresponding to a first string of communications, and determining a product based on the user request data. Responsive to determining the product, embodiments may include initiating a second chat session comprising a secondary chatbot configured to elicit product feature information about the product within the user interface; receiving product data corresponding to a second string of communications comprising the product feature information; determining product package parameters based on product information; determining executables to provide the product based on user request data, product feature information, and product package parameters; and compiling the executables in respective groups based user requirements and user characteristics.