The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 17, 2023

Filed:

May. 21, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Jeremy R. Fox, Georgetown, TX (US);

Kelley Anders, East New Market, MD (US);

Liam S. Harpur, Skerries, IE;

Jonathan D. Dunne, Dungarvan, IE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/52 (2022.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
H04L 51/52 (2022.05); G06Q 50/01 (2013.01);
Abstract

Stepwise relationship cadence management can include generating a discourse cadence and confidence (DCC) measure based on a response message. The response message is made in replying to an originating message during a multi-party discourse over an electronic communication channel. The DCC measure indicates a likelihood of improving cadence and confidence with respect to an originator of the originating message and is based on a stepwise relational confidence model (SRCM) generated from an analysis of a plurality of prior multi-party discourses. Stepwise relationship cadence management can also include prompting a user to provide a follow-on message in response to determining that the response message made in replying to the originating message is not likely to improve cadence and confidence.


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