The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 17, 2023
Filed:
Nov. 27, 2020
New Relic, Inc., San Francisco, CA (US);
Guy Fighel, San Francisco, CA (US);
New Relic, Inc., San Francisco, CA (US);
Abstract
A production environment monitoring system notes when problems or issues arise in a computer-based production environment. A noted problem or issue can trigger an escalation policy that calls for notifying an individual identified in the escalation policy to ask the individual to resolve or mitigate the problem or issue. The notification sent to the individual identified in the escalation policy also includes information about one or more individuals that are knowledgeable about the problem or issue that triggered the escalation policy and that may be able to provide assistance in resolving or mitigating the problem or issue.