The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 17, 2023
Filed:
May. 06, 2020
International Business Machines Corporation, Armonk, NY (US);
Cecilia Carranza Lewis, San Jose, CA (US);
Peter Hung Quach, Tucson, AZ (US);
Samantha Jean Wareing, Tucson, AZ (US);
Nicholas Ikaika Bostwick, Tucson, AZ (US);
David C. Reed, Tucson, AZ (US);
Chen Zhao, Tucson, AZ (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Provided are a computer program product, system, and method for using a machine learning module to rank technical solutions to user described technical problems to provide to a user. A solutions database is searched to determine a result set of answer files having keywords related to keywords of a technical problem in a user description. The result set of answer files, the user description of the technical problem, user profile information, and technical specifications of the computing system are provided as input to a machine learning module. The machine learning module outputs ranks of the answer files in the result set. A subset of answer files in the result set is selected based on ranks of the answer files in the result set and returned to the user.