The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 10, 2023
Filed:
Jul. 06, 2020
Kyndryl, Inc., New York, NY (US);
Marcelo Lopes de Moraes, Hortolandia, BR;
Anthony Miranda Vieira, Campinas, BR;
Peterson Almeida, Sao Paulo, BR;
Sergio Varga, Campinas, BR;
KYNDRYL, INC., New York, NY (US);
Abstract
A computer-implemented method, computer system, and computer program product for for generation of a chatbot. The method may include receiving data in a first format. The method may include generating one or more clusters from the received data. The method may include labeling the generated one or more clusters. The method may include exporting the one or more labeled clusters into a cluster database. The method may include generating the chatbot using the one or more labeled clusters exported from the cluster database. The method may include executing a validation script into the chatbot to generate a report. The method may include receiving a determination on an accuracy of the chatbot based on the generated report. In response to determining that the chatbot is not accurate, the method may include determining whether a manual adjustment directly on the chatbot is needed.