The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 10, 2023

Filed:

Aug. 18, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Prejish Thomas, Plano, TX (US);

Ravisha Andar, Plano, TX (US);

Saahithi Chillara, Allen, TX (US);

Emad Noorizadeh, Plano, TX (US);

Priyank R. Shah, Plano, TX (US);

Ramakrishna R. Yannam, The Colony, TX (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/18 (2013.01); G10L 15/30 (2013.01); G10L 13/00 (2006.01); G10L 15/19 (2013.01); G10L 15/00 (2013.01); H04M 3/493 (2006.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G10L 15/1815 (2013.01); G10L 13/00 (2013.01); G10L 15/005 (2013.01); G10L 15/19 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); H04M 3/4936 (2013.01); G10L 2015/223 (2013.01);
Abstract

Aspects of the disclosure relate to systems and methods for increasing the speed, accuracy, and efficiency of language processing systems. A provided method may include storing a plurality of distinct rule sets in a database. Each of the rule sets may be associated with a different pipeline from a set of pipelines. The method may include receiving the utterance. The method may include tokenizing and/or annotating the utterance, determining a pipeline for the utterance, and comparing the utterance to the rule set that is associated with the pipeline. When a match is achieved between the utterance and the rule set, the method may include resolving the intent of the utterance based on the match. The method may include transmitting a request corresponding to the intent to a central server, receiving a response, and transmitting the response to the system user.


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